Justif'Adresse

• Simplify procedures for users applying for documents.
• Help to fight document fraud by reducing the risk of fraud in supporting documents.
• Be in line with the objectives of the Action Publique 2022 programme.

Any private individual can use it under the following conditions:

• Reside in mainland France or one of the French overseas departments and regions (DROM)
• Have applied for a driving licence online
• Are doing this on their own behalf; If you are a lodger, see the categorie below "I'm lodged at a temporary adress, what do I do ?"
• Have a subscription or a gas or electricity bill in your birth name.

• Agents (professionals who carry out a procedure on behalf of an individual): Motoring professionals, driving schools, etc.
• Anyone who does not have a subscription or energy bill in their birth name or whose utility is not participating in this programme.

• Matching names: For reasons relating to legislation on the protection of personal data (GDPR), if someone has the same first and last name with an identical postcode, then no address is returned by the service provider.
• The address entered by the user in the online procedure and the address in the energy supplier's customer database differ too much for the check to be successful.
• There is a difference in the street number or the postcode. Any difference, however small, in these two fields will lead to failure.
• The surname and/or first name in the service provider's "customer database" are not the same as those entered in the online procedure.
• The address is not in the database of the selected service provider,
• The gas or electricity subscription or bill is not in the applicant's birth name.
• There is a technical problem (communication problem between the databases, ongoing maintenance of an information system "building block").

The "Justif'Adresse" system is not intended to work for a third party.

 

If you encounter a problem with your proof of address, please note that only applicants who can prove that their address is in their last name at birth and their first name are eligible for this programme.

 

Spouses and lodgers are not eligible for Justif'Adresse.

 

In such a case, you will need to attach to your online application:

• a proof of residence
• and a proof of lodging in your name.

The service providers currently participating in this measure are:

• EDF (Électricité De France)
• ENGIE
• Gaz Tarif Réglementé (an ENGIE Group brand)
• TotalEnergies

• Do I have to use Justif'Adresse? No, it is optional.

• My service provider is not on the list. What should I do? Select "My provider is not on the list" and continue with the online procedure as normal. You will need to provide a 'paper' proof of address. Eventually, other service providers are expected to join the programme.

• If the Justif'Adresse check is unsuccessful, what should I do? Continue with the online procedure as normal. You will need to provide a 'paper' proof of address when submitting your application at the municipal office. Eventually, other service providers are expected to join the programme.

• If the Justif'Adresse check is unsuccessful, will I be penalised? No

• Do I have to pay to use Justif'Adresse? No