Sending the driving licence

Driving licences are sent by Lettre Suivie.

 

You must pay attention to :

• The address you provide in the online procedure. It must be as complete as possible (building number, apartment number, mailbox number, floor, corridor, staircase, “residing at”, etc.);
• Your mailbox must show the first and last name of the person receiving the mail.

Track the delivery

To keep up-to-date with the status of your application and the delivery of your Driving Licence, please remember to provide your telephone number when completing the online procedure.

 

If you have not received your document

If you have not been able to collect your driving licence in your mailbox, we invite you to
contact us via the contact form or by telephone on 3400.

If the licence is missing from the envelope when you receive the letter, please file your application again online as soon as possible so that a new one can be issued right away.

 

How do you go about it?

 

When you apply online, you will need to specify that you are renewing your document due to damage.

 

The reason for the application will be:

• Applying for a driving licence to be printed
  • document renewal
    • licence damaged

 

In the supporting documents step, you will need to enclose a letter explaining your situation instead of the damaged document.